We are providing Zatka Phase-II E-Invoice Integration Solution for all the Accounting-Software

This section provides the answers to the frequently asked questions regarding the authentication with the e-Invoice System for KSA e-Invoice Integration Phase.

What is the difference between e-Invoice Generation (Phase 1) and e-Invoice Integration (Phase 2)?

Can I generate e-Invoices, as per e-Invoice Integration Phase, even if e-Invoice Generation Phase 1 is applicable to my company?

Before I go on to update it for e-Invoice Integration Phase, if I have transactions that required e-Invoice generation for both the phases?

Is it mandatory to disable e-Invoice Generation before enabling e-Invoice Integration

If I lose connection with the Fatoora portal or e-Invoice system after generating the e-Invoice Login Credentials, then how do I establish the connection again.

Where can I find the e-Invoice Certificate file?

What do I do if I lose the e-mail I had received at the time of generating e-Invoice Login Credentials and also the connection with the e-Invoice system?

The option to enable auto-login for companies with same credentials does not work in the case of e-Invoicing. How can I enable it?

How do I onboard my Company for e-Invoice Integration Phase?

How do I generate the OTP and for how long does it last?

How do I renew e-Invoice Login Credentials?

What is the difference between onboarding and renewal?

How do I revoke e-Invoice Login Credentials?

How do I use my e-Invoice Login Credentials in another ERP?

Will my Company data get migrated automatically?

Can I save the CSR details without sharing them with the Fatoora portal.

How often would I need to log in to the e-Invoice system?

Is it possible to generate an e-Invoice in a multi-user environment?

Can I use the same e-Invoice certificate for my other companies operated under the same license.

From the perspective of e-Invoicing generation and integration phases, what is the application of the Ignore mismatch in tax up to option provided under Additional Features in VAT Details?

Generated e-Invoice certificate for one VRN company, same e-Invoice certificate can be used for other VRN company.

I generated e-Invoice Login Credentials and then removed the Telephone, Mobile, and E-mail from my Company. Will my e-Invoice Login Credentials continue to generate e-Invoices? If no, then what will happen?

e-Invoicing for Vouchers

This section answers the frequently asked questions regarding e-Invoice generation under KSA e-Invoice Integration Phase. You will get to know the answers to the questions for e-Invoice generation in any voucher type applicable for e-Invoicing – be it Sales, Point of Sales, Credit Note, Debit Note, or Advance Receipt.

What is meant by a standard and simplified invoice?

Do I need to create a new Voucher type or I can continue with the existing voucher types for e-Invoice Integration Phase?

Can I create e-Invoices for duplicate voucher numbers?

How do I update the Building No., City, and District of the Company?

How do I update the Seller ID Details?

How do I update the VRN type of my Company?

When should I select the Reason for Category Code? Is it mandatory to do so?

Is it mandatory to select the Reason for Return for Debit Notes and Credit Notes?

How can I select the Reason for Return in a Debit Note or Credit Note?

In e-Invoice Integration Phase, after saving a transaction, can I delete, cancel or alter it.

How do I record discounts in a voucher?

How much time do I have to upload an e-Invoice on the e-Invoice system.

How do I declare the due amount receivable?

How do I record an Advance Receipt for e-Invoicing?

Can I delete the advance receipt after generating an e-Invoice?

Can I upload multiple advance receipts for e-Invoicing?

Can I adjust the amount of advance received from a customer in the sales invoice and upload such a transaction on the e-Invoice system for e-Invoice generation?

Can I generate a normal receipt voucher without marking it as an advance receipt and generate e-Invoice for the same?

What do I do if my e-Invoice gets rejected by the e-Invoice System? The voucher gets retained in the books of account. Do I need to record a Credit Note against it?

How do I get the option for e-Invoicing in a voucher?

What are the voucher types for which e-Invoicing is applicable?

Do I need to upload vouchers for e-Invoice everyday?

I am not able to generate invoices with a past date. The e-Invoice system displays an error, (PaymentDueDate) – Invalid Payment Due Date. Payment Due Date should always be greater then or equal to Document date.

Is it mandatory to provide Bill-wise Details in Advance Receipt for e-Invoice generation?

to know more about e-Invoice Reports etc. contact us